Last updated: October 30, 2026
This Privacy Policy explains what information Murrieta Flood Damage (“we”, “us”) collects when you visit murrietaflooddamage.com or call us, how we use it, and the choices you have.
Information we collect
- Phone calls. When you call the number on this website, we receive your phone number, the time and length of the call, and the general location linked to your number. Calls may be recorded for quality, training and to confirm the details of your request.
- What you tell us. Details you share on the call, such as your name, the service address and a description of the water damage.
- Website usage. Like most websites, our server records technical information such as your IP address, browser type, the pages you visit and the referring website. Your IP address is also used to estimate your country so the site can block traffic from outside the United States.
- Cookies. The site uses cookies that are needed for it to work. Embedded content such as Google Maps may set its own cookies, governed by that provider’s privacy policy.
This website does not have contact forms, and we do not ask you to create an account or enter payment information on the site.
How we use your information
- To answer your call and respond to your water damage request
- To arrange service at your property, including passing your details to the restoration professional who will do the work
- To track and route calls, check call quality and prevent spam or fraudulent calls
- To keep the website secure, working and improving
- To meet legal obligations
How we share information
We do not sell your personal information. We share it only as needed to handle your request and run the website, with:
- Licensed restoration professionals who provide the service you request
- Call tracking and phone service providers that route and record calls
- Website hosting, security and analytics providers
- Authorities when required by law, or to protect our rights and the safety of others
How long we keep information
We keep call records and related details only as long as needed for the purposes above, or as required by law, and then delete them.
Your California privacy rights
If you live in California, you may ask us what personal information we have about you, ask us to correct or delete it, and opt out of any sale or sharing of it. We do not sell personal information. To make a request, call us at (951) 364-1418 or write to the address below. We will not treat you differently for using these rights.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect information from them.
Links to other websites
Our pages link to other websites, such as government and industry sources. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Murrieta Flood Damage
41690 Ivy St
Murrieta, CA 92562
Phone: (951) 364-1418